Our mission here is to create a special place and experiences for each and every shopper at Eastridge. We look to fulfill our mission by working together and serving our mall office and retail partner employees along with you - our customers. We would like to take this time to especially share stories of several retail partners and how they have provided outstanding services recently.

Steve from Bed Bath & Beyond takes every opportunity to meet the needs of those who come through the store.  A customer shares how Steve was guiding and helping her with a decision to purchase a Simple Human kitchen trash can.  There were several sizes, shapes and brand names for this purchase.  Steve suggested a round stainless trash can with a black plastic top.  The reason?  Rectangular trash cans tend to be almost double the price because they are newer in style, and the black top (vs. stainless top) avoids dirty and oily finger prints to show.  Thanks to Steve - the customer was happy for her purchase and it was just right for her kitchen.

Nicole from Lane Bryant shares the latest and greatest information with her customers.  She calls customers who are willing to provide to her their phone numbers, and personally let them know of her upcoming sales.  Nicole also shares the news with the Mall Office so that her events and sale listings could be posted on the mall website as well as included in the mall’s The Club announcement.

Julie from Edible Arrangements helps her customers to choose the best fitting fruit baskets for their occasions and the best delivery time.  Over the past Valentine’s Day, she helps to brighten up the days of over 100 families.

Gloria from Mall Customer Service Center, located at Upper Level Center Court, is always on the look out of new store openings and making their phone numbers available to customers who call during mall hours.  Gloria goes above and beyond her call of duty to provide great services.  For example, Gloria found out a terminally ill teen was planning a trip to visit Eastridge, and she called a few stores including Champs and Shoe Palace to see if they are willing to offer a special discount to the teen.  The Store Managers said “Yes!”

We want to say Thank You to all retail partners who strive to be their best to make a difference.